Accept and Manage Jobs

1. When you are notified by email or text that a Motili job is available in your area, click the link to learn more about the job. To check for new jobs, you can also click Available Jobs in the Work Orders page. For more information, check out See Available Jobs.
2. If time slots are available, select the most convenient time for you and click Accept.
3. You'll receive another email or text confirming the time slot, work details, and a map.

If you find that you cannot complete a job you accepted, you can easily reassign the work order to another technician in your company. The work order must have been accepted by someone in your company and have a status of Created, Delayed, In Progress, In Review, Ordered, or Scheduled.

1. Log into the Contractor Platform.
2. Locate the work order you want to change, click Actions, and choose Reassign.
3. Enter a reason for reassigning the job, select a new team member, and click Reassign.
   Tip: If you are unable to reassign a technician, contact Motili.

You can add yourself or another technician on your team as an additional worker to a specific work order.

1. In a work order, click Actions and choose Add Worker.
2. Choose a member of the team and click Save.
   Tip: If you haven't added the technician to the team, see Add a Technician.
   
3. Hover over View Additional Worker to see the name of the worker you selected.
   
   

To determine which technicians receive texts and emails about jobs, the Contractor Owner or Contractor Admin can change notifications. See Change Job Notifications.

If you are unable to accept a Motili job because you're busy that day or it's out of your coverage area, you can decline the job.

1. Click the link to learn more about the job.
2. Click Decline and pick a reason so that Motili can improve the dispatching process:
• Job is too far away
• Payout is too small
• You are not available at that time
• Not a good job fit
• Other
3. Click Decline.